Get more genuine Google reviews. Never miss a WhatsApp enquiry.
Website.sg helps you ask happy customers for a Google review on WhatsApp, answer enquiries quickly, and hear about problems early. We set it up with you.
No technical skills needed. We do not guarantee reviews. Your customers decide what to write.
Packages
One plan. Website and system.
Your website and the whole system for one simple price. Setup is included. Pay monthly, or pay for a year up front and get 2 months free.
Website + System
For businesses that need a website. We build and set up everything for you.
S$147/ month
Billed monthly. Cancel any time.
Setup included
Excludes domain purchase and WhatsApp number purchase from Twilio.
Everything included
Your new website
- A 15+ page website tailored to your business, designed and built for you
- Mobile-friendly, with pages for each service, your reviews and contact details
- Connect your own domain name
- Web chat, enquiry forms and Google reviews built in
Enquiries
- Web chat on your site that answers common questions and collects details
- Enquiry forms with an instant WhatsApp follow-up
- Instant WhatsApp auto-reply, even after hours
- Your own WhatsApp Business number, set up and connected by us. Number cost billed separately (about US$10/month)
Reviews
- One-tap review requests sent on WhatsApp after each job
- A short rating page: happy customers are invited to post on Google
- Unhappy customers can tell you privately first, and you are alerted
- AI-drafted replies to your Google reviews. You approve every one
- Your Google reviews shown on your website
Manage it all
- One inbox for WhatsApp, web chat and enquiry forms
- Mobile app with notifications, so you can reply from anywhere
- Pipeline to track every enquiry from new to job done
- Tasks, team alerts and simple reports
- Social post scheduler for Google Business Profile, Facebook, Instagram, Threads, LinkedIn, TikTok, Pinterest and YouTube
Setup
- We set everything up with you
Tell us about your business and we will get you set up. Cancel any time.
See it in action
Everything Website.sg does, in a few taps.
Sample screens for an example aircon company. Your account carries your own business name.
Ask for reviews
Ask for a review in one tap.
After a job, add your customer's name and WhatsApp number. Website.sg sends a friendly message with a link to a short rating page.
- Works after servicing, installation, repair or any other job.
- Sent from your business WhatsApp number.
- See who has been asked and what came back.
The rating page
A short rating page your customers can use in seconds.
The customer taps 1 to 5 stars. What happens next depends on how their experience was.
- Happy customers (4 or 5 stars) are taken straight to your Google review page.
- If something went wrong (1 to 3 stars), the customer can tell you privately first, and can still post on Google. The link is right there.
- You are alerted straight away when a low rating comes in, so you can put it right fast.
Nothing is hidden or removed. Reviews on Google belong to Google, and customers decide what to write.
More reviews
Build up genuine reviews over time.
Every job is a chance for a happy customer to say so. Steady, genuine reviews help new customers feel confident choosing you.
- Ask every customer, not just the ones you remember.
- Your review count and rating are easy to keep an eye on.
- We do not guarantee reviews. Your customers decide what to write.
Review replies
Replies drafted for you. You approve every one.
Website.sg drafts a polite reply to each new Google review. You read it, edit it if you like, and approve it before anything is posted.
- Nothing goes to Google until you approve it.
- A calm, helpful draft for the tougher reviews too.
- Works with your Google Business Profile.
Website and enquiries
A website that turns visits into enquiries.
We build a site for your business, or add enquiry forms to the one you have. Every enquiry gets a WhatsApp follow-up and an alert to you.
- Enquiry forms where your customers are ready to ask.
- An instant WhatsApp follow-up to the customer.
- You are alerted the moment an enquiry arrives.
Never miss a WhatsApp enquiry.
When a customer messages you outside your hours, they get an instant reply so they know you have seen it. You pick it up when you are back.
- An instant reply, even at 11 pm.
- The customer can be asked for the details you need, like a photo.
- Every message lands in your one inbox.
Missed calls
Missed a call? A WhatsApp goes out automatically.
When a customer calls and you cannot pick up, Website.sg sends them a WhatsApp message straight away. They know you have seen the call, and they can tell you what they need.
- Sent automatically after a missed call.
- The customer can reply right there, and it lands in your one inbox.
- You call back knowing what they wanted.
An optional add-on. It runs on a Singapore business phone number connected to your account.
Web chat
A chat on your website that answers from your own information.
Visitors get quick answers to common questions. The chat collects their details and hands the conversation over to your team.
- Answers only from the information you give it.
- Collects a name and number for you to follow up.
- Every chat lands in the same inbox as your WhatsApp messages.
Pipelines, tasks and reports
Every enquiry and job in one place.
See where each enquiry stands, from new enquiry to job done. Tasks and alerts keep things from slipping, and simple reports show how you are doing.
- A pipeline you can drag cards across.
- Tasks and alerts for you and your team.
- Simple reports, no spreadsheets.
Mobile app
Notifications and replies on your phone.
WhatsApp messages, web chats and enquiry forms arrive in one inbox. Get notified and reply from the mobile app, wherever you are.
- Notifications for new messages, enquiries and low ratings.
- Reply from your phone in a few taps.
- One inbox for every channel.
Social post scheduler
Plan your social posts in one calendar.
Schedule posts for Facebook, Instagram and your Google Business Profile from one place. You choose what goes out and when.
- Write once, then pick the channels.
- See everything on a simple calendar.
- Nothing posts unless you schedule it.
Made for Singapore businesses that rely on word of mouth.
If customers look you up on Google or message you on WhatsApp before they visit, this is for you.
- Restaurants & cafes
- Dental & medical clinics
- Beauty & wellness
- Car workshops
- Home services
- Real estate agencies
- Insurance agencies
- Tuition & enrichment
- Retail & e-commerce
- Professional services